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SIAFRA
Customer care

The useful answers, in one place.

Find product guidance, returns and guarantee information, or contact us about your order.

Products

Check each product page for its materials, finish, measurements and current availability. Details vary by piece; any unconfirmed specifications are identified on the page.

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Materials & testing

18K gold PVD over stainless steel, not brass. An SGS laboratory report records nickel release below detection, and cadmium and lead not detected, against European REACH limits.

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Returns & guarantee

Every released piece carries the promise: if it fades, we’ll trade. Return rights are published in full.

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Contact

Questions about your order, a piece, your data or the SIAFRA promise can be sent to hello@siafra.com.

Contact SIAFRARead the returns policy

Restocks and new arrivals

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