If it fades, we’ll trade.
This is the guarantee behind every piece we release. Wear your SIAFRA through ordinary daily life. If the gold finish visibly fades, send it back and we’ll trade it for the same piece—or the closest available alternative.
- What it covers
- Visible fading of the gold finish during ordinary wear by the original purchaser.
- How to trade
- Send us your order details and a clear photograph. We’ll confirm the trade and replace it with the same piece, or the closest available alternative.
- What it does not cover
- Loss, theft, accidental breakage, scratches, dents, or pieces altered by someone else. Your separate return rights are published in full at returns: 30 days from delivery, unworn.
The work behind the promise
The base is stainless steel rather than brass, and the gold is applied by PVD rather than electroplating. Every plated finish wears in time, and this is the promise that covers it: if it fades, we’ll trade.
13 pieces are for sale now, and the coverage period, replacement limit, eligibility and shipping responsibilities for this promise are still not stated. They are not written down yet. What does apply today is the published returns policy, which is a separate thing from the finish promise: 30 days from delivery, unworn.